Certificate in Insurance (CII)
Award in Financial Planning
Program Objectives:
The Certificate in Insurance is a core qualification for insurance staff working across all sectors of the industry (and the logical progression from the introductory-level Award for the Foundation Insurance Test).
It provides a grounding in:
• Basic insurance principles including the regulatory environment;
• The key insurance disciplines of underwriting and claims; and
Popular products including: motor, household, healthcare and packaged commercial insurances
• London market legislation, regulation, market practice and distribution for those starting work in or having dealings with this market.
The Certificate in Insurance allows you to develop the knowledge and confidence you need before you begin to focus your subsequent studies and specialize according to your ambitions and career requirements.
Target Group:
The Certificate is open to anyone, irrespective of educational background or experience. It is suitable for a diverse range of people, including:
• Anyone wishing to gain a broad understanding of insurance principles, key disciplines and products.
• Employees who have no formal insurance qualifications but wish to objectively demonstrate insurance knowledge and understanding.
• Anyone working in specific technical claims handling or underwriting roles within a call or service centre environment.
• Insurance staff employed in support functions such as human resources, marketing, IT and finance, wishing to develop an understanding of the industry in which they work.
• Staff working for an organization whose primary business is not insurance, but which offers insurance advice and products as part of its overall service to customers.
Program Content:
• Financial Planning Needs
- Financial Planning
- Main Types of Financial Planning Needs
- The Life Cycle and its Implications for Financial Planning
- Modifications of the Life Cycle Model
- Limitations of the Life Cycle Model
- Difficulties in Identifying Financial Planning Needs and Priorities
- The Role of The Financial Adviser
• The Fact-Finding Process
- Scope and Objectives of Fact-Finding
- Fact-Finding Process
- Conducting a Fact-Find
- Fact-Finding Methods
- Recording Fact-Finding Information
- Evaluating Fact-Finding Information
- Fact-Finding Skills and their use
• Good Adviser Practice
- Professionalism
- Types of Financial Adviser
- Preparing Recommendations for Clients
- Presenting Recommendations to Clients
- Acceptance and Rejection of Advice
- Placing Client Business
- Cancellation Procedures
- Complaints Procedures
- Supervision Tools
- Compensation Arrangements
- Client Identification
• Protection Products
- Protection Needs and When They Arise
- Personal Factors Affecting Protection Needs
- Factors Affecting the Suitability of Protection Products
- Protection Policies: Their Types and Uses
- Prioritizing the Choice of Product Features
- The Influence of Tax Considerations
• Savings and Investment Products
- Saving and Investment Needs and Advice
- Personal Factors Affecting Choice of Savings and Investment Products
- Suitability Factors in the Choice of Savings and Investment Products
- Influence of Tax Considerations on Product Suitability
- Prioritization of Needs and Suitability Factors
- Savings and Investment Products and Their Uses
- Other Influences on Investment Returns
• Pension Products
- Pension Schemes: Their nature, Sources and Financing
- Pension Needs and Their Evaluation
- Personal Factors Affecting Individual Pension Needs
- Suitability Factors and the Selection of Pension Products
- Influence of Tax Considerations on Pension Provision
- Prioritization of Factors Affecting Suitability
- Pension Products and Their Uses
- Effects of Inflation, Deflation and Other Economic Factors on Pensions and Annuities
Program Duration:
30 Training Hours